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AS 2561-2010 guide to the determination and the use of quality costs

Standard Number:  AS 2561-2010
Title:  guide to the determination and the use of quality costs
Language:  English
Publication Date:  2010/3/2
Status:  Current
Publisher:  Australia Standards(AS)
Price:  
Number of Pages:37P.;A4  

Description:This standard provides guidance on how to achieve economic benefits from the application of quality costs analysis and the use of cost data. It may be applied broadly to all organizations and at all levels within an organization. It is not intended to be used in contractual situations nor as a subject for third-party audits.   
Catalog:Document Contents
AS 2561-2010 GUIDE TO THE DETERMINATION AND THE USE OF QUALITY COSTS
PREFACE
CONTENTS
FOREWORD
1 SCOPE
2 NORMATIVE REFERENCES
3 DEFINITIONS
3.1 Actual cost
3.2 Controls
3.3 Cost of conformity
3.4 Cost of nonconformity
3.5 Cost of quality
3.6 Effectiveness
3.7 Efficiency
3.8 Inputs
3.9 Management system
3.10 Nonconformity
3.11 Output
3.12 Process
3.13 Resources
3.14 Synthetic cost
3.15 System
3.16 Top management
4 ECONOMICS OF QUALITY
5 MANAGEMENT RESPONSIBILITY
5.1 Top Management
5.2 Management review
6 IDENTIFY PROCESSES AND PROCESS ACTIVITIES
7 IDENTIFY AND MONITOR COSTS
8 APPROACHES TO COST REPORTING
8.1 General
8.2 Customer satisfaction
8.3 Reporting models
9 MANAGE THE IMPROVEMENTS
9.1 Identify improvement opportunities
9.2 Conduct improvement cost/benefit analysis
9.3 Plan and implement improvement
10 RELATIONSHIP BETWEEN TRADITIONAL PREVENTION, APPRAISAL, FAILURE (PAF) MODEL AND THE PR...
10.1 Prevention, appraisal, failure approach to cost modelling
10.2 Process cost model
10.3 Linking the PAF model and the process cost model
APPENDIX A - PROCESS COST MODEL
A1 THE PROCESS
A2 IDENTIFICATION OF INPUTS, OUTPUTS, CONTROLS AND RESOURCES
A3 THE PROCESS COST ELEMENTS
A4 PREPARATION OF THE PROCESS COST MODEL
A5 USING THE PROCESS COST MODEL
A5.1 Improvement Teams
A5.2 Identify the process
A5.3 Identify costs
A5.4 Cost report
A5.5 Improvement process
APPENDIX B - PREVENTION, APPRAISAL AND FAILURE (PAF) MODEL
B1 INTRODUCTION
APPENDIX C - SOURCES OF COSTS AND COST DATA
C1 GENERAL
C2 EXAMPLE OF SOURCES OF COSTS AND COST DATA FOR THE PROCESS COST MODEL
C3 EXAMPLE OF SOURCES OF COSTS AND COST DATA FOR THE PAF MODEL
C3.1 Example of sources of prevention costs and cost data
C3.2 Example of sources of appraisal costs and cost data
C3.3 Example of sources of internal failure costs and data
C3.4 Example of sources of data for external failure costs
C4 Management costs
APPENDIX D - ANALYSIS OF COST DATA
D1 INTRODUCTION
D2 COST INDICES
APPENDIX E - FIGURES AND DIAGRAMS
E1 PROCESS FOR USING COST AND SATISFACTION DATA TO PLAN AND IMPLEMENT IMPROVEMENTS
E2 EXAMPLE OF PROCESS COST REPORT FOR PERSONNEL
E3 EXAMPLES OF TREE DIAGRAM FOR IMPROVEMENT
APPENDIX F - EXAMPLE OF TOOLS THAT CAN BE USED FOR IDENTIFYING AND ANALYSING COST DATA
  
File Format:  PDF(Acrobat Reader) or Word version doc Document
File Size:  435KB
Tile in English:  guide to the determination and the use of quality costs

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