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ISO/FDIS 10002-2014 Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

Standard Number:  ISO/FDIS 10002-2014
Title:  Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
Language:  English
Execute Date:  2014/3/24
Publisher:  International Organization for Standardization (ISO)
Price:  
Number of Pages:36  

File Format:  PDF(Acrobat Reader) or Word version doc Document
File Size:  929KB
Tile in English:  Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

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